INKA’s complaint center recorded a 36% increase in questions related to tourism rates and services from January 1 to August 18, 2011. In particular, 9,262 complaints have been made to INKA’s Tourist Protection Office. As INKA stated, the problem of Greek tourism is the dominance of mediocrity in products and services offered to tourists, which leaves the taste of dissatisfaction.
Moreover, according to price surveys, it is clear that the cost of living in suburban areas is at least 18% higher than that in the capitals of prefectures, while in the purely tourist areas, especially during peak season, prices show deviations from 25 to 38%. As INKA notes, along with the tourists, who often pay unreasonably high prices for their vacations, locals are obliged to pay the same high prices throughout the year, despite the usually low quality services offered.
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