Patients and visitors of Hygeia Hospital in Athens, Greece, will be greeted by a new state-of-the-art robotic receptionist.
The robot’s name is “Erato” and it has been programmed to receive patients and visitors in the outpatient clinic. According to Greek website “iatronet,” it is able to communicate interactively, provide services and guide visitors and patients throughout their stay at the hospital, while people will be able to submit their views and comments to the robot in order to help with quality improvement and the patient safety program.
The Virtual Presence Robot moves, speaks and communicates through the hospitals wireless internet network. Erato is equipped with a camera, microphones, sensors and a motorized remote controlled platform with a balancing system that allows it to move with absolute safety around the hospital.